How to describe customer service on a resume

Posted by Pro Resume Writers Darwin on 6 Oct 2025

When applying for a customer service position, you must be sure to showcase your relevant experiences and abilities in your resume. A well-written and professional resume can make significant difference in obtaining the job you’re looking for. We at Pro Resume Writers Darwin, we specialize in offering professional resume writing services to ensure that you stand out the rest of the applicants. In this article, we’ll give you tips on how to convey customer service on a resume.

  1. Use action verbs. When discussing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in customer service work and achieved outcomes.
  2. Be specific about your job duties and responsibilities. Be clear in describing your customer service experience. Instead of using the phrase "worked in customer service,"" use the phrase "managed an entire team of customer service reps and dealt with customer complaints."
  3. Provide metrics: Include relevant metrics , such as customer satisfaction levels to show the impact of your work. For example, "increased customer satisfaction by 15% through efficient method of problem-solving."
  4. Tailor your resume: Tailor your resume to match the customer service job you’re applying for. Highlight the experience and skills which are most relevant for the job.
  5. Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. sending it out to ensure the resume is error-free. If you require help look into professional help with Pro Resume Writers Darwin.

Following these steps and guidelines, you can write an effective customer service resume that effectively highlights your experience and expertise. Make sure to tailor your resume to the job that you’re applying for and be sure to proofread your resume prior to submitting it. Pro Resume Writers Darwin can also assist in creating a professional resume that showcases your skills and work experience.

These guys are amazing in what they do. I used them in the last few days to apply for a government role & they will present you with the absolute best foot forward. Highly recommend them.
Jodie Laube
Melbourne Resume have been very professional and a pleasure to deal with. Thank you Tanja for my fab resume and cover letter.
Eliana Sanchez
Very professional and easy to deal with. Im very happy with my new resume.
Flora Johnson
Positive: Professionalism, Quality, Responsiveness, Value Thank you to a great Team who have been a terrific help and so efficient. Sonia
Sonia Phillips
Very well detailed resume written by Tanja, beyond my expectations.
Luke C
Absolutely stoked with the quality of service and expertise provided. The finished product was way beyond my expectations and couldn't be happier. I totally recommend A+++++
Jason Turnbull
Outstanding service and super quick to do it tanja is the GO TO girl. Awesome job
Jason Latsarnos
Exceptional - Process was amazing - Tanja was very specific and strategic; Love the interaction!
Jin Simon Shin
One of the most professional businesses I have come across. I can not thank Darwin Resume enough for their work and because of their skillful resume writing I managed to get a job 2 weeks after I sent out my revised resume. Thank you again and I will be telling everyone about you.
Sandra Tricoli
Thanks you so much, very professional & knowledgable about what I actually needed for my resume. Highly recommend
Ja C
How to present Customer Service on a Resume

Resume

We provide professional resume writing services.

How to present Customer Service on a Resume

Cover Letter

We provide professional cover letter writing services.

How to present Customer Service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to present Customer Service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our very seasoned resume writers will ensure your new resume sticks out among the rest.

We are a team of highly qualified and seasoned Recruiters, consultants and HR Professionals that are dedicated to providing you with an exceptional, well-written cover letter or resume.

We pride ourselves on our vast knowledge of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide variety of industries and professions means that we can produce a high-quality, powerful resume that suits your specific needs.

Our end goal is to deliver you with a striking and impressive resume that is correctly optimised for success in Darwin‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be happy with your new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 326 135