How to present Customer Service on a Resume
When seeking a customer service position, you must be sure to include your expertise and experiences in your resume. A well-written resume can make a huge difference when you apply for the job you want. We at Pro Resume Writers Darwin, we specialize in writing resumes to help you stand out from your competition. In this article, we will give you tips on how to write about the customer service aspect of your resume.
- Utilize action verbs: When discussing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in customer service work and have achieved results.
- Include specific job duties and responsibilities: Be precise when describing your customer service experience. Instead of telling the reader that you "worked in customer service," use the phrase "managed the customer service agents and handled customer complaints."
- Give metrics: Include pertinent metrics , such as customer satisfaction rates to prove your effectiveness. For example, "increased customer satisfaction by 15% through effective problem-solving techniques."
- Customize your resume: tailor your resume to match the customer service job you’re applying for. Highlight your skills and experiences that you have that will be most useful for the position.
- Make sure you proofread your resume and get professional assistance Check your resume for errors before sending it out to ensure the resume is error-free. If you require help seek professional assistance at Pro Resume Writers Darwin.
Following these steps and guidelines, you can write an effective customer service resume that effectively highlights your relevant experiences and capabilities. Be sure to customize your resume for the specific job you’re applying for , and to proofread it before submitting it. Pro Resume Writers Darwin can also assist in creating a professional resume that displays your capabilities and work experience.
